1. Customer Care
Department you received services from.
Select One
Animal Control
Building Inspections
Communications - PIO
Community Centre
Economic Development
Emergency Management
Environmental Services
Finance
Fire Marshal
GIS
Human Resources
Library
Municipal Court
Parks and Recreation
Planning and Zoning
Police
Public Works and Utilities
Purchasing
Rowlett Fire Rescue
Water Billing
Name:
Email Address: (Required)
Preferred Phone #:
Home Zip Code:
Please contact me via email:
Yes
No
1.
Service was provided in a timely manner.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
2.
Service was courteous, friendly, and respectful.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
3.
Staff was knowledgeable about city services.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
4.
The service received is of great value.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
5.
Overall customer care received was excellent.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
6.
My issue or concern was resolved:
Yes
No
7.
Comments:
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